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Article #253: Managing Change In The Workplace

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Crash! technological advance, new market trend,
Aaarrrgh! a corporate restructure, new people to
The scream of a manager scurrying to cope manage, or anything else -- I suggest you
with yet another organizational, identify what's driving your resistance
technological, competitive, market, and make an effort to overcome it as soon
industry, socio-political or other kind as possible.
of momentous change. In fact, I urge you to seek out change
Yep. Managing in today's world is a bit before it really begins to affect you,
like walking through a field of your team or your company. That way, you
land-mines -- any moment now another big won't be caught off guard... and, in
change is going to erupt and irrevocably fact, you'll be ahead of the game.
alter the landscape. Now, you'll need to use your judgment
And you never quite know when or where about which change is worth preparing for
it's going to explode... or what it's -- which technologies are likely to
going to do to the environment. impact on you, which market forces are
Let's face it... for real (rather than temporary fads),
Whatever tools you're using today... next and which corporate maneuverings will
year they'll be different. likely affect you and your team.
Whatever your customers want today... And you'll need to think carefully about
next year they'll want something how to respond -- should you rush to
different. seize an opportunity... or move more
Whoever your major competitors are slowly, to see what unfolds. (It may pay
today... next year they'll be different. to move slowly. For example, in the mid
Okay, maybe the year after next year. to late 1990s, many companies, large and
Or maybe before the year is out! small, lost a lot of money in the rush to
Whether you like it or not, you will reinvent themselves for the Internet.)
confront change. As a manager, you'll also need to guide
But since history shows that those who your team to accept and embrace change.
resist change get left behind, I suggest Whether it's getting them to use a new
you start liking it! software program, to brainstorm solutions
You see, although I've painted a negative to new problems, or to work with new
picture of change -- as a field of land people.
mines -- I really shouldn't have. At the end of the day, coping with change
Change is good. It's great! If it wasn't is really about how you think about
for change, we wouldn't enjoy the high change.
living standards we have today, would we? If you focus on what you can gain from
So why do we sometimes tremble at the the change, rather than what you may
thought of change? Fear? Inertia? lose, you'll see it in a far more
It's probably a natural human instinct. positive light and be better able to deal
But if you do find yourself resisting an with it.
impending change -- whether it's a






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